Omnichannel AI bot

Coraline/bot

An AI agent that talks to your customers where they already are. WhatsApp and website chat come built in; Instagram, Telegram, Slack, Discord, email and SMS are added per project, all in the same inbox. The AI handles triage, answers from your company knowledge base and hands the conversation to your team with the full history. Shorter queues, fewer no-shows and a lower cost per contact.

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Features

What Coraline offers

Official WhatsApp API and website chat built in; Instagram, Telegram, Slack, Discord, email and SMS per project

Understands voice messages and replies with audio

Triage by intent, urgency and customer history

Handoff to your team with the full conversation and the data already collected

Answers from your company knowledge base, connected to Dexter; flows you can edit without code

Dashboard with SLA, conversion and real-time metrics

Applications

Where to use Coraline

Pre-sales and lead qualification, 24 hours a day

First-line support, with priority-based escalation

Appointment booking and confirmation over WhatsApp

Post-sale, NPS and satisfaction surveys

Cart recovery and customer base reactivation

Ready to explore Coraline?

Schedule a free demo and see how Coraline can transform your operation.

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