Omnichannel AI bot
Coraline/bot
Unified conversational service across WhatsApp, Instagram DM, Discord, Telegram, email, SMS and voice. A single brain with shared context, AI triage and seamless human handoff. Cuts support queues, no-shows and cost per contact.
Features
What Coraline offers
Native multichannel (WhatsApp Business API, Instagram, Telegram, Discord, email, SMS, voice)
Consistent persona with a RAG knowledge base connected to Dexter
Automatic triage by intent, urgency and conversation history
Human handoff with full transcript and preserved variables
No-code visual flow editor plus an AI router for open-ended cases
SLA, conversion metrics and real-time dashboards
Applications
Where to use Coraline
Pre-sales and 24/7 lead qualification
Tier 1 support with priority-based escalation
Appointment scheduling and confirmation (WhatsApp Business)
Post-sale, NPS and structured feedback collection
Cart recovery and customer base reactivation
Ready to explore Coraline?
Schedule a free demo and see how Coraline can transform your operation.